心晴GO App Privacy Policy

Privacy Policy

Our Privacy Policy was last updated on [15/10/2025].

Introduction
This Privacy Policy explains how 心晴go (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you use our mobile application (“App”). We are committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong and the Apple App Store Review Guidelines.

Information We Collect
We collect personal data that you voluntarily provide when using the App, including but not limited to:

  • Account information (e.g., name, email address)
  • Usage data including interactions with app features
  • Device information and IP address
  • Any other information you provide directly within the App

User Consent and Control
By using the App, you explicitly consent to the collection and use of your personal data as described in this Privacy Policy. You can manage or withdraw your consent at any time via your device settings or by contacting us at [contact email]. Certain features of the App may be disabled if consent is withdrawn.

Purpose of Data Collection
We may use your personal data to:

  • Provide and maintain the App services
  • Improve and personalize your user experience
  • Communicate updates, support, and important information
  • Comply with legal and regulatory obligations
  • Prevent fraud and protect security

Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with trusted third-party service providers who assist in operating the App, such as cloud hosting or analytics, under strict confidentiality agreements. No data sharing for advertising or marketing occurs without your explicit consent.

Tracking Technologies
The App does not track users across apps or websites for advertising purposes. Any use of identifiers for analytics purposes complies with Apple’s App Tracking Transparency framework. You can opt out of tracking via your device settings.

Data Retention and Deletion
We retain your personal data only as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal requirements. You have the right to request access, correction, or deletion of your personal data by contacting our Data Protection Officer at csrpappenquiry@hku.hk

Protecting Your Data
We implement reasonable administrative, technical, and physical safeguards, including encryption and restricted access controls, to protect your personal data from unauthorized access or disclosure.

Children’s Privacy
The App does not address anyone under the age of 13. The App does not knowingly collect personal data from children under 9 without verified parental consent. If we become aware that we have collected personal data from a child under 13 without such consent, we will delete it promptly.

Links to Other Websites
The App may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or apps.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or other communication channels. The “Last Updated” date will indicate the most recent revision. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
For questions or to exercise your data privacy rights, please contact:
Email: csrpappenquiry@hku.hk

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